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Change WordPress user roles and capabilities › Forums › Bug Reports › 500 Internal Server Error

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  • 04/09/2023 at 18:40 #8474
    frontpor
    Participant

    When trying to validate my license I get the following error – 500 Internal Server Error

    Thanks!

    05/09/2023 at 01:44 #8477
    Vladimir
    Keymaster

    Do you continue receive this error if try to repeat now? FYI, there was periods during past weekend when update server was unavailable and some clients had similar problems.

    Switch WordPress temporally into debug mode, and try again validate license key. Then find in wp-content/debug.log file the PHP error message related to user-role-editor-pro, show it.

    06/09/2023 at 18:10 #8479
    frontpor
    Participant

    Hi Vladimir

    I tried to save ita again with the debug model and it still giving 500 server error

    Thanks!

    07/09/2023 at 03:01 #8480
    Vladimir
    Keymaster

    Understand. What about wp-content/debug.log file content? You may send its zipped version to support [at-sign] role-editor.com

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