Hi:
I see that the plugin can grant any user registered on the network additional roles. I assumed that this means, if, say, woocommerce registered a user with the customer role, I can also have the user role editor automatically assign them a SUPPORTUSER role as well. Or, if the user registered via the a SUPPORT plugin or a CHAT plugin, that the user role editor can assign them the CUSTOMER role as well. However, if this is the way it is supposed to work, I can’t seem to make it happen.
I am running on a multisite network and all roles are available on all the sites. I set up user role editor to assign both the CUSTOMER and SUPPORUSER role to all new registrants but only one role is being assigned.
Thanks for any help in advance!