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  • #1650
    elindydotcom
    Participant

    Hi:

    I see that the plugin can grant any user registered on the network additional roles. I assumed that this means, if, say, woocommerce registered a user with the customer role, I can also have the user role editor automatically assign them a SUPPORTUSER role as well. Or, if the user registered via the a SUPPORT plugin or a CHAT plugin, that the user role editor can assign them the CUSTOMER role as well. However, if this is the way it is supposed to work, I can’t seem to make it happen.

    I am running on a multisite network and all roles are available on all the sites. I set up user role editor to assign both the CUSTOMER and SUPPORUSER role to all new registrants but only one role is being assigned.

    Thanks for any help in advance!

    #1654
    Vladimir
    Keymaster

    Hi,

    Thanks. I found an issue in URE with your help:
    Other default roles (in addition to the primary role) was assigned to a new registered user for requests from the admin back-end only. Now this feature works for the requests from the front-end user registration forms too.

    Try next update: development version 4.19.1.b2. It should work as expected now.

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