Change WordPress user roles and capabilities Forums Bug Reports Admin not having WP backend menu items

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  • #8812
    [email protected]
    Participant

    We have the pro edition, and we have had a problem when about 20% of the time that an admin logs in, they are not logged in by WP and only get the few menu items on the backend Dashboard that a subscriber would get. They have to logout and log back in 3 or 4 times before the Admin log in “takes” and they see the full Admin backend dashboard menu items.

    This happens even if their only capability is “Admin.” What do you think causes this behavior?

    #8814
    [email protected]
    Participant

    Vadimir – are you there to answer this

    #8815
    Vladimir
    Keymaster

    If you are sure that URE Pro is involved, try deactivate URE Pro. Will ‘reduced permissions after login’ issue will go away?

    It would be related to some caching issue:
    1) Client side: what if user will try login with another browser, of browser with fully cleared cash or even from computer which was not used to login to this site?
    2) Server side, try to fully clear caching plugin you use at your site. Will it allow to admins make fresh login with right permissions?
    3) If you use CDN cache, try to clear CDN cache.

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