Custom Role is Not Saving Changes

[wholewebworks]

I created a custom role some time back. I recently tried to add more capabilities to the role and when I save changes the changes appear to save even on a test login. But, when a client tries to log in, they still cannot view what I gave them access to. When I log back in and look at the assigned capabilities for that role, they are no longer saved.

[Vladimir]

If it is possible to get admin access to this site for testing (development copy is preferred), send site URL and admin user credentials, test role ID to support [at-sign] role-editor.com

[wholewebworks]

I just sent the login credentials to https://***.com/wp-admin/.
The role is BBTC Admin. I had created a copy of the Admin role and then was using the Admin Menu option to toggle menu items on/off.

The capabilities that are not saving are all the “Rm” options.

Thanks!

[Vladimir]

1st, “Admin menu access blocking” is not replacement to the initial user permissions. I recommend 1st revoke from a role all capabilities which are not needed. And block rest unneeded admin menu items using “Admin menu” only after that.

For example, it’s quite better to revoke from a role all ‘strong_testimonials_’ capabilities. It will automatically makes unneeded ‘Testimonials’ submenu items unavailable.

Btw., I see that you correctly revoked from ‘BBTC Admin’ role ‘rm_’ capabities. It’s right.

What admin menu items selection are not saved when you try to select them in the “Admin menu” dialog?

[wholewebworks]

I understand what you are saying about “best practices”. However, I find many times capabilities are shared over several plugins.

The revoked capabilities from the ‘BBTC Admin’ role are actually what I am trying to grant permission to. I grant the permissions, save, test, and when the client logs in they are gone.

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