Custom Roles timing out when Per Form Access is enabled

[tbucher]

Hi there,

There seems to be a bug with custom roles. When I have “Activate per form user access management for Gravity Forms” enabled and I login to my custom role and try to add a custom post or page, the post is added but the session times up, occasionally timing out the site.

To describe the process:

1. I login with a custom role
2. I create a new page.
3. I hit publish.
4. The spinning wheel next to publish keeps spinning and eventually comes up with an error of: “Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”

When I check the page list after the page is added.

Disabling “Activate per form user access management for Gravity Forms” seems to resolve this issue. Do you have any idea why this maybe happening?

Below is a list of all the capabilities that the custom role uses:

create_events
create_pages
create_posts
cuar_access_admin_panel
cuar_edit_account
cuar_view_account
cuar_view_top_bar
delete_event
delete_events
delete_others_events
delete_others_pages
delete_others_posts
delete_pages
delete_posts
delete_private_events
delete_private_pages
delete_private_posts
delete_published_events
delete_published_pages
delete_published_posts
edit_event
edit_events
edit_others_events
edit_others_pages
edit_others_posts
edit_pages
edit_posts
edit_private_events
edit_private_pages
edit_private_posts
edit_published_events
edit_published_pages
edit_published_posts
gravityforms_create_form
gravityforms_delete_forms
gravityforms_edit_entries
gravityforms_edit_entry_notes
gravityforms_edit_forms
gravityforms_export_entries
gravityforms_view_entries
publish_events
publish_pages
publish_posts
read
read_event
read_private_events
read_private_pages
read_private_posts
upload_files
ure_edit_posts_access
ure_view_posts_access
view-customer-area-menu

[Vladimir]

Hi,

Generally, URE’s Gravity Forms access add-on modifies WP_Query SQL expression for the queries related to the GF database tables and should not influence on a WP queries related to the posts or pages.

Can you look at the server logs if they contain any related information from PHP or/and MySQL about endless recursion, timeout, etc. and share it with me?

[tbucher]

Where abouts would you like me to look? I’ve looked through the server logs and I haven’t seen any indicators on where this maybe erroring out.

[Vladimir]

Repeat the action which leat to request timeout and look for the latest records at:
/var/log/apache2/error.log
/var/log/syslog

Is it suitable for this case to export database, plugins and theme files using “UpdraftPlus” plugin and share with me (support [at-sign] role-editor.com) via DropBox or Google Drive?
I would setup your site copy at my local dev. environment and test the issue with debugger then.

[Vladimir]

One more question – Do you use the latest version of URE Pro? There was a bug probably related to your issue, which was fixed with version 4.46.

[tbucher]

Thank you very much Vladmir, that fixed the issue!

[Author]

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