Change WordPress user roles and capabilities Forums Bug Reports Getting an "insufficient permissions" for some admins but not others

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1250
    Printrbot
    Spectator

    When attempting to add a new Coupon for WooCommerce, some of our admin accounts are getting an “insufficient permissions” error. These are main root level admins, not role created admins. I have verified that the role editor plugin is causing the issue as we are able to add coupons without this message when the plugin is disabled.

    #1251
    Vladimir
    Keymaster

    Can not reproduce described problem:
    1) Activated User Role Editor Pro.
    2) Created user with ‘Administrator’ role.
    3) Logged in under that user.
    4) Created WooCommerce coupon successfully.

    Is it possible to look on the issue on site? I need such problematic user account access.

    #1252
    Printrbot
    Spectator

    I will PM you the login info.

    Actually, how can I send you the login info without posting it in the forum?

    #1253
    Vladimir
    Keymaster

    Send it to support [at-sign] role-editor.com

    #1254
    Printrbot
    Spectator

    will do, thanks

    #1255
    Vladimir
    Keymaster

    Test admin you created for me can not add new coupons too. Quick checking shows, that You have ‘Activate “Create Post/Page” capability’ option active. It turned on automatically with “Activate user access management to editing selected posts and pages” together. But “Administrator” role does not have ‘create_posts’ and ‘create_pages’ capabilities included. This is the reason of the problem. Administrators who may add new coupons has those capabilities added directly to their users.
    After I added ‘create_posts’ and ‘create_pages’ capabilities to the “Administrator” role, test admin (you created for me) can add new coupons. I’m sure that it will be the same for the rest administrators.

    #1256
    Printrbot
    Spectator

    That worked, thanks so much!

Viewing 7 posts - 1 through 7 (of 7 total)
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