Shop managers can’t search for product

[bsahin]

Hi,

After I activate the plugin, shop maanagers can’t filter or search product at admin side.
they are send to main page of dashboard.

When I de-activate the role editor plugin it works.

When I check the role, they have all the options selected regarding product.

[Vladimir]

Hi,

I suppose that the mentioned role is restricted via “Admin menu access” add-on. If you use “Block not selected” model read carefully the “Technical Details” part of the documentation article.

[bsahin]

Hi,

I converted it to Block selected but issue is still there. https://prnt.sc/117jxdt
Also I used Admin Menu Access but when I go to edit, It seems as user menu but not admin. https://prnt.sc/117jvri

And nothing blocked regarding products. https://prnt.sc/117jy2p

[bsahin]

Hi,
Yes, admin menu access is activated. https://prnt.sc/116eber
But when I go to users > user role editor I see user menu but not admin menu there.
https://prnt.sc/116edxb

I switched to “block selected” model. https://prnt.sc/116efrw
But this issue still exist.
All the products options are not selected. https://prnt.sc/116egip

Do you have any advice then?

[Vladimir]

Hi,

It’s something strange with ‘User Menu’ instead of ‘Admin menu’. It goes from your translation file possibly.

The only thing I may correct. If you do not plan allow to shop_manager to edit “Admin menu” settings, you should not grant to it ‘ure_admin_menu_access’.

I need to look at the issue on site to understand what is going wrong.

[Author]

Posts