Change WordPress user roles and capabilities Forums Bug Reports Update Failed for upgraded license key

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  • #3380
    cbucky-beaver
    Participant

    I let my pro license expire and have recently upgraded to a different license now and put in my new license key, but the update still says that it has failed. I still have the User Role Editor plugin installed, but not activated at version 4.31.1, but my User Role Editor Pro plugin is at version 4.23.2.

    How do I get the update to apply?

    Thank you,
    Caroline

    #3381
    Vladimir
    Keymaster

    Hi Caroline,

    If you did not register new account, but upgraded your older account, the license key is still the same. Update server caches responses for 6 hours. I cleared its cache. Try again. You should receive a response according to the actual state of your license key.

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