What is the best way to update from 4.12 to 4.12.1?

[Printrbot]

I am currently using 4.12 and have downloaded 4.12.1. What is the best way to update the plugin and will I lose and have to recreate all of my settings?

[Printrbot]

Does anybody know?

[Vladimir]

Sorry for the delay with answer.
You may replace the files in
wp-content/plugins/user-role-editor-pro
folder with files from 4.12.1 package.
Any settings/changes you made with URE Pro will be untouch.

[Printrbot]

ok, thanks

[Printrbot]

Vladimir – what is the best way to update from 4.12.1 to 4.14.2? Should I manually replace all the files in /wp-content/plugins/user-role-editor-pro or can I use the updater in the WP dashboard? Screenshot… http://pbrd.co/UvENPq

[Printrbot]

I see that 4.14.3 was just released so I manually updated via FTP to the latest version. I also noticed that my license key was not in place before, so maybe on the next update I will be able to update via the WP dashboard?

[Vladimir]

Yes, automatic update should work now. It is impossible without the license key. Please let me know, in case of any troubles with update in the future..

[Printrbot]

I am still getting the same “Automatic update is unavailable…” message even though I have version 4.14.4 installed and the license key is installed.

screenshots…
http://pbrd.co/Z62QaC
http://pbrd.co/Z62Ya1

[alamodfw]

I too am having the same issue.

[Printrbot]

I went ahead and just pushed the new files over via FTP again.

[Vladimir]

Thanks for the information.

@alamodfw – please check, if license code was not missed at the URE Options page. It may be empty – there was an issue in previous versions.

I see the 404 error in my server logs for update information request from rare IP-addresses. The most of such requests including my own work as expected.

If you have URE Pro installed on multiple servers – is this problem occur at all installations?
Let me know the IP-address of the server where automatic update not available. I will check it against my logs.

As the issue is not related to the FAQ section and may be a local problem I offer to proceed this conversation via email – support [at-sign] role-editor.com

Regards,
Vladimir.

[Vladimir]

FYI: I checked server log for the recent 3 days (from September 1st) and found that there are no the update information requests with your license keys.
So I suppose that license key at problematic installation is empty (@printrbot, I saw your screenshot from URE settings page). Lets, re-check. If you’re familiar with SQL try to extract URE options from the WordPress database with this command (replace ‘wp_’ with your custom database prefix if needed):

select * from wp_options where option_name='user_role_editor';

and look for the ‘license_key’ string inside option_value field content. Is it not empty and does it contain valid license key?

[Printrbot]

Here is what is returned from that query

a:16:{s:17:"ure_caps_readable";i:0;s:24:"ure_show_deprecated_caps";i:0;s:19:"ure_hide_pro_banner";i:0;s:15:"show_admin_role";i:0;s:18:"ure_key_capability";s:0:"";s:25:"use_jquery_cdn_for_ui_css";i:0;s:11:"license_key";s:20:"U-m+FoaS6sLwV84pO2){";s:15:"licensed_domain";s:32:"5ced384e81b2253001bdab690609b36b";s:24:"count_users_without_role";i:0;s:33:"activate_admin_menu_access_module";s:1:"1";s:24:"manage_posts_edit_access";s:1:"1";s:31:"activate_create_post_capability";i:1;s:31:"manage_plugin_activation_access";s:1:"1";s:36:"activate_content_for_roles_shortcode";i:0;s:26:"activate_content_for_roles";i:0;s:12:"install_hash";s:32:"082d405657f9909ce74c11b96f0d825a";}

[Vladimir]

Thanks.
I see from this data that the license key is definitely corrupted. Please re-insert it and let’s monitor if it will be in place and un-touched.

[Printrbot]

Ok, I re-saved the license key to the role editor settings page in the dashboard. Here is what is returned when I run that SQL query now…

a:16:{s:17:"ure_caps_readable";i:0;s:24:"ure_show_deprecated_caps";i:0;s:19:"ure_hide_pro_banner";i:0;s:15:"show_admin_role";i:0;s:18:"ure_key_capability";s:0:"";s:25:"use_jquery_cdn_for_ui_css";i:0;s:11:"license_key";s:64:"****************************************************************";s:15:"licensed_domain";s:32:"6e7e852901fde997f79d852da6089928";s:24:"count_users_without_role";i:0;s:33:"activate_admin_menu_access_module";s:1:"1";s:24:"manage_posts_edit_access";s:1:"1";s:31:"activate_create_post_capability";i:1;s:31:"manage_plugin_activation_access";s:1:"1";s:36:"activate_content_for_roles_shortcode";i:0;s:26:"activate_content_for_roles";i:0;s:12:"install_hash";s:32:"6e7e852901fde997f79d852da6089928";}

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