[IlkkaH]

Hi,

Yes you are right. I must have been clicking the previous version. Sorry about this.

Thanks

[IlkkaH]

Hi,

Thanks for your suggestion. We tried to block the Gf dashboard widget via function but it did not do the trick. So it was not a question about the dashboard widget. And that sounds strange because we were thinking that it will solve this. But no.

Only disabling the per user access gf module did the trick.

Thanks

[IlkkaH]

Hi, Yes you are right. I have the sticky list plugin for gravity forms. I tried disabling that only and it did not help me.

I am bit concerned of my files, as i have passwords and all sorts of data that i can not send. But i will check what can i do whit this.

Thanks.

[IlkkaH]

Hi Vladimir,

This is exactly what happens. We disabled the module “Activate per form user access management for Gravity Forms”. And it started working straight away.

Here you have a picture of the restrictions given to the user.

https://drive.google.com/file/d/1ZmBk_PEPlAuklvc7ikeNb1Oww-j59bEx/view?usp=sharing

[IlkkaH]

Hi Vladimir,

We have done some more investigation. And it seems that this is a combination of gravity forms and user role editor. So it might be something with the settings. After we deactivate gravity forms it will start working. But this is not an option for us. So we have to think something else. We have restrictions for forms per user. It might be something in here… Any ideas?

[IlkkaH]

Hi Vladimir, I am back again with my problems. So the problem came back. But however it is more often that it will lead to a 502 bad gateway when they try to login.

But what we have found out that as we have a front end login which can be used to access the wp-admin also from the admin bar. Is that if the admin with some privileges log in the front end it will login smoothly, no problems. But the admin can not access dashboard. All other pages are accessible in the backend. So this is why the wp-login page will lead to an error, because dashboard does not work for some reason.

What we believe is that there is a widget that conflicts with the privileges we have given these users. So far we have not found anything. If you have any ideas how we could solve this, It will appreciated a lot.

And as told you before sometimes (but rarely) it will lead also to a memory exhaust.

So there must be a conflict that we are saying go to dashboard page and in this page there is a something that is not accessible. Would this sound possible to you?

Thanks

[IlkkaH]

Hi, I emptied the cache and logged in, but no problems. I will let you know when i am facing the problems again. Anyways many thanks for your support in this case.

[IlkkaH]

Hi, Thanks for your answer. I will try this. And try to copy the files for you. This will take some hours before i can do it. Maybe in the evening, but i will definetely do it because this is creating a huge problem for me.

ilkka

[IlkkaH]

Hi, one more question. So if i would clear the server cache the accounts should stop working immediately if it is a problem with the memory.

thanks

[IlkkaH]

Hi

Thanks for your answer. I totally agree with you that this situation is not from real life changing the admins and back. Is there anything to do if i have limited memory of 256 on my host?

For me it does sound also strange for that the memory is running out as i really think i am not doing anything so special with the limited admin account. But i am really not a professional as you are so i have to believe you and get some memory from somewhere?

Thanks Vladimir i really appreciate the help you are giving.

[IlkkaH]

Hi,

Thanks for your answer.

But can you explain to me why is it working if i change their role to admin and back it starts working. But the problem comes back at some point? i do not know why?

thanks.

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