[Vladimir]

Hi,

I sent the invoice to this user email.

Regards,
Vladimir.

[Vladimir]

Thanks for the information. Unfortunately, I can not reproduce a described issue.
I just tested URE under OS X 10.8.5, Google Chrome version 39.0.2171.71 (64 bit) and did not see any problem with role update.
What’s about data updates from other plugins pages?
Could it be related to some local settings of your computer? Did you try other computer?

[Vladimir]

What operation system, what browser, version?

[Vladimir]

If we don’t clear the cache before hit the update button the modifications don’t apply.

About what cache did you write above?

[Vladimir]

Hi,

If you wish to block ‘Dashboard’ menu at the admin back-end for your members role use ‘Admin menu access’ add-on for that:
https://www.role-editor.com/block-admin-menu-items

If you add this code to the end of active theme’s functions.php file (replace ‘subscriber’ to the role assigned to you site members.):

function hide_admin_menu_bar() {
    show_admin_bar(false);
}
if (current_user_can('subscriber')) {
    add_action('wp_head', 'hide_admin_menu_bar');
}

your members will not see black top menu bar at front end.

[Vladimir]

Hi,

What plugin does provide caching for your site?
Check its configuration. It could be possible to setup the exclusion (do not cache rule) as for the role, like ‘administrator’, for the full back-end, or for the single User Role Editor’s ‘page’,
wp-admin/users.php?page=users-user-role-editor-pro.php

[Vladimir]

Send it to support [at-sign] role-editor.com
What role is assigned to your subcribers?

[Vladimir]

Hi,

As it is a paid product, I can not show you ready to use decision, as I don’t have it on hands.

Try to use this post as a guide to realize your own solution to allow subscribers to use ‘Events’ plugin:
https://www.role-editor.com/wp-statistics-access-other-roles/

[Vladimir]

Hi,

That is you see that update is available, but it is not installed after press ‘Update’?
Is this happened with User Role Editor Pro plugin only?

[Vladimir]

Hi,

Every user capability has ID or name, e.g. ‘edit_posts’ or ‘manage_options’.
What do you wish to realize for the ‘Events’ plugin?
Send please a download link to this plugin. I will check what user capability it uses.

[Vladimir]

License key input field is available at Pro version only.
It is needed to deactivate free version, download & install Pro version. License key input field is located at ‘General’ tab of URE plugin Options page (Settings – User Role Editor).

[Vladimir]

Just in case someone meet a similar issue, by @kardon report the reason of a problem was not deactivated free version of User Role Editor.

You should deactivate free version of User Role Editor Pro before activate Pro version. In general you will see correct error message, but it seems there are exclusions…

[Vladimir]

I did not get valid password from you. Did you resolve a problem yourself?

[Vladimir]

This is the 1st message of such kind. Is it possible to check this on site? Superadmin and FTP access could be required.
If ‘Yes’ send login credentials to support [at-sign] role-editor.com

[Vladimir]

Thanks for the information.
I suppose that it is a result of temporal service unavailability. I checked just now and got a valid response.

[Author]

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