[Vladimir]

Done – shinephp [at-sign] gmail.com

[Vladimir]

Thanks.
I see from this data that the license key is definitely corrupted. Please re-insert it and let’s monitor if it will be in place and un-touched.

[Vladimir]

Administrator role copy should work in the most of cases, except some plugins, which requires directly the ‘administrator’ role. If you have a problem, let’s try to research the reason together and find the solution.

[Vladimir]

Thanks for the information.
Do you use the latest version 4.15?
Any chance to repeat the issue according to the step by step description?

Known issues:
1) ‘Themes’ and ‘Customize’ menu items of ‘Appeance’ menu are not shown at the list of menu items to block and as the result they leave unblocked. It was fixed in the upcoming version 4.15.1
2) Corresponding front end top bar admin menu items is not blocked. I plan to fully hide it for roles which has blocked menu items.

[Vladimir]

Hi,

Admin menu blocking module may help with 2nd case:
https://www.role-editor.com/block-wordpress-admin-menu-items/

[Vladimir]

FYI: I checked server log for the recent 3 days (from September 1st) and found that there are no the update information requests with your license keys.
So I suppose that license key at problematic installation is empty (@printrbot, I saw your screenshot from URE settings page). Lets, re-check. If you’re familiar with SQL try to extract URE options from the WordPress database with this command (replace ‘wp_’ with your custom database prefix if needed):

select * from wp_options where option_name='user_role_editor';

and look for the ‘license_key’ string inside option_value field content. Is it not empty and does it contain valid license key?

[Vladimir]

Thanks for the information.

@alamodfw – please check, if license code was not missed at the URE Options page. It may be empty – there was an issue in previous versions.

I see the 404 error in my server logs for update information request from rare IP-addresses. The most of such requests including my own work as expected.

If you have URE Pro installed on multiple servers – is this problem occur at all installations?
Let me know the IP-address of the server where automatic update not available. I will check it against my logs.

As the issue is not related to the FAQ section and may be a local problem I offer to proceed this conversation via email – support [at-sign] role-editor.com

Regards,
Vladimir.

[Vladimir]

Hi Jim,

I need more information from you to proceed. Please Show me the General tab from the User Role Editor Settings page, and the page with role capabilities, which assigned to your user.

What exact problem is? Do you can not create new post? Or do you can not edit existing post? In second case is it your own post or post of the other author?

Regards,
Vladimir.

[Vladimir]

Hi Nate,

My apologies for the delay with answer. I was on holiday trip with rare access to the Internet.

Yes, automatic update function should work. In case it does not please let me know. I will try to investigate the issue and fix it.
One of the reason automatic update failure is that license code was not input or missed.
In case you have time you may test automatic update feature – replace manually version number at user-role-editor-pro.php file from
Version: 4.14.4
to the
Version: 4.14.3 for example and check for the updates.

Regards,
Vladimir.

[Vladimir]

Yes, automatic update should work now. It is impossible without the license key. Please let me know, in case of any troubles with update in the future..

[Vladimir]

– Try to deactivate/activate URE Pro plugin.
– Check if your admin menu block selections are in place for the selected role.
– Check if person has the same role assigned for which you set admin menu blocking.

[Vladimir]

While I try to answer on email questions (support [at-sign] role-editor.com) in an hour, there are some delays with response on the forum topics, which I missed somehow. My apologies for this.

I’m ready to take part in testing the issues you suppose is related to the update from 4.12.1 to 4.14.x

We need to update URE Pro version again to check if issue will appear again and find the reasons. Is it possible to setup the development copy of seemespace.com in order to not break your live site?

Regards,
Vladimir.

[Vladimir]

Hi Joerg,

Roles Import works with files created by Export operation of User Role Editor Pro. That is you exports roles 1st with User Role Editor Por from 1 site, then import them with User Role Editor Pro at other site.
File format – this is the simple text file with serialized PHP array inside.

[Vladimir]

Hi Jim,
Excuse me for delay with answer.
You don’t see the unfiltered_html capability at the list of core capabilities as URE marks it as the “deprecated” for multi-site. Turn on the “Show deprecated capabilities” checkbox and you will see it.
The option “Enable ‘unfiltered_html’ capability” force this capability to work. It will work for those roles only, which include it. That is if you have ‘unfiltered_html’ capability turned on for the “Administrator” role only it will work for the “Administrator” role only.

[Vladimir]

I blocked built-in WP roles deletion in assumption that a lot of themes or plugins uses them. It’s not too difficult to add an option to the URE settings page which will remove this restriction. Please confirm, if this will help you.

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