Forum Replies Created
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Vladimir
KeymasterIf you write about “Admin menu” button at Users->User Role Editor page, look if related checkbox is turned ON at the Settings->User Role Editor->Additional Modules tab.
You may place screenshot file on any public resource and inset the link to it here.
16/03/2024 at 07:32 in reply to: Hide Admin Bar is NOT selected but it is not showing for a Role #8612Vladimir
KeymasterHi,
1) if user has a second role granted, look if “Hide Admin Bar” is selected for that role.
2) Try deactivate all plugins. Will it help? If Yes, activate plugins back one by one and make new test, until isolate plugin which causes the issue.13/03/2024 at 14:52 in reply to: Other copy of user role editor is active – URE admin pages crash. #8605Vladimir
KeymasterThere is no issue. Delete free version. Install only Pro version from .zip you taken at role-editor.com after login. Activate it. Got to the Settings->User Role Editor. Is it URE settings there?
11/03/2024 at 03:04 in reply to: Other copy of user role editor is active – URE admin pages crash. #8603Vladimir
KeymasterHi,
You don’t need to have both free and Pro version. Only Pro version is enough.
How to install Pro version and do not lose changes made by free version
Plugin should not reset its settings on re-activation.
There is no option to export/import plugin settings in UI. You may backup/restore the database record if needed:SELECT * from wp_options WHERE option_name=’user_role_editor’;
Your license key is active. You may check it directly via browser using the link below:
https://update.role-editor.com/?action=get_metadata&slug=user-role-editor-pro&force_cache_refresh=1&license_key=Check if this link is not blocked by your hosting provider firewall
09/12/2023 at 04:14 in reply to: Alert: Incompatibility Between User Role Editor & Profile Builder #8572Vladimir
KeymasterHi Craig,
Do you write about this plugin?
User Profile Builder – Beautiful User Registration Forms, User Profiles & User Role Editor
I installed and activated the plugin above and did not see any visual issue with URE popup JQuery UI dialog windows.
If you can setup a stage copy of the site with such visual issue without critical data and provide access to me, send credentials to support [at] role-editor.com, I will investigate the problem.
Vladimir
KeymasterHello,
Excuse for a delay with response.
I confirm this behavior and try to add the fix to the next update. Content view restrictions meta box initially was created for the post editing page and applied to the posts/pages/custom post types only. Much later Content view restrictions meta box was added to the category editing page to allow restrict access to the post content by category. But such restriction are not applied to the category title itself. Good point. Thank you.
05/12/2023 at 02:36 in reply to: License Validation – cURL error connecting to update.role-editor.com port 443 #8567Vladimir
KeymasterHi @rejuvent,
This is would be a temporal network error. You may check if update server available directly using this URL:
https://update.role-editor.com/?action=get_metadata&slug=user-role-editor-pro
Compare the results from your desktop and the server host.
12/11/2023 at 03:07 in reply to: Allow access to WooCommerce “Wholesale” category only to “wholesale” Role #8557Vladimir
KeymasterHi,
Try to use access error action “HTTP 404 error” instead. It fully excludes product from the search and listing, while “Show error message” replaces only product full description and does not restrict access to the product meta fields, which contain price, size, color, etc.
Vladimir
KeymasterHi,
I don’t have other idea that try to test this with PHP debugger. If you can provide admin access (dev. copy without critical data is preferred) send credentials to support [at-sign] role-editor.com
07/11/2023 at 10:00 in reply to: Possible conflict with GeneratePress and The Event Calendar (TEC) plugins #8551Vladimir
KeymasterHi,
Let’s return to the testing using the fresh copy with the latest versions of software. Send credentials of dev.copy to support[at-sign]role-editor.com in order I can take a copy of the database and plugins/theme files. I will try to repeat the issue according to your testing scenarios and catch the bug(s).
Vladimir
KeymasterIs user granted the single role only? May be the 2nd role has menu access restrictions?
Vladimir
KeymasterHi,
Do you use Admin menu access add-on? If Yes, and access model is “Not Selected” re-read carefully the “Block not selected” part of this article.
Vladimir
KeymasterHi,
You can grant ‘manage_options’ to the selected role. Then using “Admin menu blocking” add-on block admin menu items, to which you don’t wish to give access for this role.
Vladimir
KeymasterThanks for the help and feedback.
Vladimir
KeymasterYou should see the similar result:
option_name field contains URE internals ID used by add-ons to save its data.
Roles ID would be found inside the option_value field for every record. It’s a string where a serialized PHP array data are stored.
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