Manage option restriction issue withe latest upgrade

[dhuet]

Hi Vlad,

I have a question regarding the Manage option restriction. IN your past versions. When Nanage-Options was checked off. A user was able to logg in normally in the admin. After the 4.3.2
The customer users were no longer able to login to their admin. They would get a blank page. I have no upgraded the plugin that reason.

Is there a way to keep the set up with version 4.33 as the 4.32 so we don’t have to show the manage- options additional pages? Right now if I check off that option. The use won’t login.

We have discussed this in the past but because of time sake I was not able to continue troubleshooting it.

Overall I don/t want the other user to see the setting tabs and the Manage theme options

Thanks in advance.
Did

[Vladimir]

Hi Did,

The recent update does not contain any related changes. I suppose that something else was changed at your site.

The most popular reason when user can not login without manage_options and edit_posts capabilities is an active WooCommerce. Read this post. Check, may it is exactly your case.

[dhuet]

H Vladimir,

I am not sure this will solve the issue. I have them both running on separate server with the same setup. They both use the woocommerce but only one the older version is able to go beyond the blank page.

I don;t really have a top admin bar problem.

Thanks.

[Vladimir]

Empty page can be a sequence of PHP fatal error.

Can you look at PHP errors log file at the server where you have a problem?
May be activate temporally WordPress debug mode: https://codex.wordpress.org/Debugging_in_WordPress

It will show a source of a problem in case a PHP fatal error takes place.

[dhuet]

I will do that.

[dhuet]

these are the only 2 errors I get on the debug message.

Notice: Constant WP_MEMORY_LIMIT already defined in public_html/wp-config.php on line 118

Notice: Constant WP_MAX_MEMORY_LIMIT already defined in public_html/wp-config.php on line 119

[Vladimir]

Both are just notices not errors and don’t stop PHP execution to leave you with an empty page.

What will be if you deactivate URE? Will user can login to wp-admin?

[dhuet]

Hi Vladimir,

I have a question not related to this but I figured I’d ask.
I have the WP store locator installed wich works fine with your plugin.
https://wpstorelocator.co/

However, now I am using their CSV addon.
https://wpstorelocator.co/document/csv-manager/

How would I add these capabilities to the User editor function to add or remove the CVS manager capability?

Thanks.

[dhuet]

Yes, is I disable the URE or if I simply turn the manage_option everything is fine.

[dhuet]

these are turned off. But when Manage option is turned on they show on in the Editor user admin, which they should not. it;s the relation between the two.

https://www.evernote.com/shard/s113/sh/88aa9cb5-a63b-4032-8ef9-11a1c7e215c9/7d693bc0306905d317781eacec87ffb2

https://www.evernote.com/shard/s113/sh/66a44a6f-cacd-4f28-ae7c-bc56a53cb3e6/4449974feeddd38a78b1e6ecfb899e97

[Vladimir]

Is it possible to download a copy of your site (files and database) created by one of this plugins?

Duplicator

All-in-One WP Migration

If yes, send a link to support [at-sign] role-editor.com

If I repeat this issue at my local development environment I will can to isolate it myself and look at wstorelocator CSV access requirements too.

[dhuet]

I can give you Admin access the this my staging site is that makes it easier.

[Vladimir]

Yes, send by email admin login credentials and let me know what user can not login.

[dhuet]

Ok. I am sending it now.

[Vladimir]

You have URE older version 4.32 installed at dev. site. There were 3 updates for version 4.32 before the latest version 4.33.

Demo can not access wp-admin even with URE deactivated. So the issue does not depend from URE Pro I suppose. It’s related to some other plugin. You can deactivate all plugins – retest login and then re-activate plugins one by one to isolation a source of this conflict.

[Author]

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