[Vladimir]

I see. Is it possible for you to share with me a copy of database and files (themes and plugins folders only)?
I would try to setup and analyse the issue at my local development environment.

If Yes, share files with support [at-sign] role-editor.com via DropBox or similar or provide access to FTP and MyPhpAdmin in order I can make needed copies myself.

[Vladimir]

1st, it’s not enough to block just top level menu item if you wish to block full menu. You have to mark as blocked all unneeded submenu items too.
2nd, be sure that you test admin menu access at the same subsite where you made restrictions for the role. “Apply to all subsites” option from the main site works for the roles only. It does not replicate add-ons data. You have to use “Update Network” button from the “Network admin->Users->User Role Editor” page for this purpose.

Do you have active some other plugin related to admin menu management? Like “Admin menu editor” or similar? It’s possible to get conflict in this case.

[Vladimir]

I recorded short video in parallel with you. I shows that ‘Admin menu access’ add-on blocks menu item for ‘tawk.to’ plugin included into the list you shared.

I will look your video now.

[Vladimir]

I tested your site and got to a conclusion that the reason of the described issue with access to restricted pages of logged-in users as they are not logged-in is the caching plugin, which shows to a logged-in user the cached copy of a page which was built for not logged-in visitor and thus, contains access error message.

[Vladimir]

Thanks.
Is this happened if you deactivate URE Pro. I mean not access to front-end menu and page, but logged-in user state. Will it stay logged-in after 7 minutes without URE Pro restrictions?

[Vladimir]

Clarify, what URE Pro add-ons do you use:
– Did you set content view restrictions for pages?
– Did you set restrictions for front-end menu?

[Vladimir]

Hi,

You need to revoke ‘edit_products’ capability from a role in order user with that role does not see “Products” admin menu item. Did you?

[Vladimir]

Hi,

Good that you found a workaround.
I can not repeat the described issue though. Can you record a short video with the steps which I should do to repeat it?

[Vladimir]

I wrote a special module for exporting all user roles to CSV file.
You can get it from this link.
Read comments at file header as a short instruction.
I will integrate this code with User Role Editor Pro little bit later.

[Vladimir]

Hi Ismael,

Currently export of roles to CSV is not available at URE Pro.
I may add this feature if you will wait few days.

[Vladimir]

Hi Alex,

Select “Return HTTP 404 error” action instead of “Access error message” one. It will exclude post from all listings.

[Vladimir]

I forgot to mention that URE grants its own user capabilities (started from ‘ure_’) automatically to the ‘administrator’ role only. It’s happened on plugin activation. If user has another role, then ‘ure_’ capabilities should be granted to that role before it will see URE in admin menu.

[Vladimir]

Does your user (with superadmin privileges) has ‘administrator’ role?
URE hides itself from other users with access to plugins list.

URE may not add menu “Users->User Role Editor” as ‘administrator’ role does not get URE’s specific permissions during plugin activation. “Deactivate/Activate back” helps usually in such rare situation.

You may make another try. Delete plugins/user-role-editor-pro folder via FTP. Open plugins list – WordPress will deactivate unexisted plugin automatically. Then try to install and activate URE Pro again.

[Vladimir]

Is it WP multisite?
Do you write about “Network Admin->Plugins”?

[Vladimir]

Thanks for the help with testing and suggestion. I will realized it, with time…

[Author]

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