Change WordPress user roles and capabilities Forums Bug Reports Blank screen when trying to add new Role

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  • Author
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  • #4489
    kkitchen
    Participant

    The plugin has suddenly stopped allowing us to add new roles. This particular environment already has several custom roles. But now, any attempt to add another gets a totally blank screen, and the javascript error: “Uncaught TypeError: $(…).selectable is not a function” in ure.js?ver=4.9.1:140.

    We have production users waiting for the new role. We can’t tell what changed recently, or what is causing the error. Can you help?

    We’re on release 4.39.1

    #4491
    Vladimir
    Keymaster

    Hi,

    Open ‘Users->User Role Editor’ page and check a browser JavaScript console for the error messages. If you will find any look from what folder a related file was loaded – you can get information what plugin causes a conflict.

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